FAQ
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Will each item have the Betaseed logo and meet logo requirements?
- Yes! Each item and its pricing will include the Betaseed logo embroidered, screen printed, or decorated on the item. Logo use for each order will meet Betaseed branding & logo requirements. Each item will have a proof approved by Betaseed management prior to production. To note, Tone-on-Tone (same color logo as the shirt) will not be allowed on apparel.
What size will my Betaseed logos be?
- All jacket logos will be approximately 1.66" wide. Polo, t-shirt, and cap logos will be 1.5" wide. Dress shirt logos will be 1.25" wide. Caps with a full front logo will have a logo that is approximately 2" x 2".
Can I get something not seen on the site?
- Absolutely! If you don't see something you are looking for, contact Go Promo at brooke@justgopromo.com. Items can be added to the site within 24 hours.
Can I get some direction with ideas?
- For sure! If you have an event or promotion on the horizon, email an estimated quantity, budget, and event date to brooke@justgopromo.com and Go Promo will email you High Quality, Budget Friendly ideas within 2 business days.
Can items be drop shipped to my location?
- Yes! Each order will be drop shipped to your location with shipping charges being applied.
Can I get a sample?
- Absolutely! We understand the importance of the touch and feel of the product prior to purchase. If you would like a sample, simply email the request to Go Promo at brooke@justgopromo.com with the item name, color, and size (if applicable).
What is the turn time?
- Outside of the Rush orders, typical turn time for promotional products on the site is 12 to 14 business days.
What if I have a tight deadline?
- If you have a tight deadline, NO PROBLEM! Rush orders are available through the site. For further assistance to find Rush options and to ensure a Mandatory In-Hands date, contact Go Promo at brooke@justgopromo.com.
What is the return policy?
- Any order that is decorated is non-refundable, unless it was damaged in shipping or production. Each order will be set to Betaseed's brand requirements and approved by Betaseed management. Items cannot be refunded due to sizing issues. Please inquire about receiving a sample prior to production if sizing is a concern.
Please contact Go Promo with any questions
Go Promo
Brooke Lipetzky
701.446.8444 ext 707
brooke@justgopromo.com